Tuesday, May 20, 2008

New! Custom Feedback Form Options


I know some of you have been waiting for this feature and it's finally ready! We've updated BAS to include custom feedback questions and options. As an agent, you can now customize the standard feedback form that BAS generates to remove any of the standard questions, hide or require the comments box and add up to 5 additional questions. For each new question, you can choose what type of answer you would like to recieve (1-5 Rating, Yes/No or a Text field) and the additional questions will be required when an agent fills out the form.

You can customize the feedback questions for all your listings from the Settings page. Just click the "Customize Default Feedback Settings" and you can create a new feedback form that will be used for all your listings.

You can also customize the feedback form for just a particular listing (or override your default custom questions) from the Edit Listing page (clicking the Check Mark icon). Click the "Customize Default Feedback Settings" and you can create a custom feedback form for that particular listing. It will override any custom feedback form you set from your "Settings" page of your account.

We hope you enjoy this new feature and that you capture even more great feedback! Speaking of feedback, if you have any for us let us know!

8 comments:

Anonymous said...

I love Book A Showing -- it's great to get good feedback from customers via the showing agents. I wish all agents/offices utilized Book A Showing. My sellers that have email love getting the direct feedback.

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