We constantly work to improve the search box for finding MLS members (agents) when setting up appointments. We've tweaked the showing agent search box slightly to allow searching by first AND last name now, separated with a space.
For example: "moser", "j moser", "jason m", "jason", "ja mos" would all be valid ways to find "Jason Moser". One thing to remember is that the system doesn't recognize nicknames. If you are searching for "Mike" and BAS has the name entered as "Michael" - you won't find what you are looking for.
And from now on, you must select a search option result OR click the Non-MLS Member button to enter a name for someone not part of the MLS. We had quite a few appointments added for MLS members which weren't found in the search due to slight misspellings. We fixed what we could but we hope the improved search will help alleviate this problem.