I'm not getting my alert emails!

Every day we get at least several calls from people calling to find out why they aren't getting any showing notification emails. Most of the time (we try but we aren't perfect...) the "missing emails" are a problem on the agent/caller's end. Here is a few things to check if this happens to you:

1. Check your Spam/Junk Mail folders for the emails - most common
2. Check with your email provider to see if they filter/block any emails
3. If your provider does block emails, see if you can add us to a whitelist
4. As a test, make sure you are receiving emails from other people

If you try everything listed above and everything else you can think of, just give us a call and we can verify everything is AOK on our end. We track every email that is sent out to you so we can let you know if something is missing.