Thursday, October 16, 2008

Client text messages

Due to a technical problem, buyers and sellers are unable to receive text messages from We are working to restore the feature and will post an update here as soon as the feature is repaired.

Monday, October 06, 2008

Updated Feedback Email Frequency

We've made a change to the initial feedback reminder email sent out for showing appointments to be sent right after the scheduled appointment time. We used to send the first feedback reminder email on the following day early in the morning. Now you'll see a feedback reminder email right after the scheduled time which should allow for even quicker feedback responses to listing agents and sellers.

We will continue to send reminder emails each day until the feedback form is completed (or for 30 days max). As a listing agent, you can also change how many days a feedback reminder email is sent if 30 days isn't good for you. Check out the Settings page, Feedback Defaults area