Tuesday, May 20, 2008

New! Custom Feedback Form Options

I know some of you have been waiting for this feature and it's finally ready! We've updated BAS to include custom feedback questions and options. As an agent, you can now customize the standard feedback form that BAS generates to remove any of the standard questions, hide or require the comments box and add up to 5 additional questions. For each new question, you can choose what type of answer you would like to recieve (1-5 Rating, Yes/No or a Text field) and the additional questions will be required when an agent fills out the form.

You can customize the feedback questions for all your listings from the Settings page. Just click the "Customize Default Feedback Settings" and you can create a new feedback form that will be used for all your listings.

You can also customize the feedback form for just a particular listing (or override your default custom questions) from the Edit Listing page (clicking the Check Mark icon). Click the "Customize Default Feedback Settings" and you can create a custom feedback form for that particular listing. It will override any custom feedback form you set from your "Settings" page of your account.

We hope you enjoy this new feature and that you capture even more great feedback! Speaking of feedback, if you have any for us let us know!

Monday, May 12, 2008

RANWW - Cellular One customers

If you're a Cellular One (now AT&T) customer wishing to use the text message feature of BAS, be sure to leave the text message carrier setting on "Cellular One". While AT&T recently purchased Cellular One and it would seem logical that you could use the "AT&T" carrier setting, that won't work and you won't receive text messages from BAS.

We have no explanation why this is the case and it may change in the future. If we hear of any changes to this, we'll let you know on the blog.

Friday, May 09, 2008

MLXchange Client import from BAS

We've added the ability to export clients in BAS to a format that can be used to import clients in MLXchange. Here are the necessary instructions.

1. Login to BAS
2. Hover over the clients menu option and choose "Export All"
3. Save the file somewhere (Desktop works well)
4. In MLXchange, hover over clients and choose "Client Manager"
5. In the lower left corner, change the drop down menu to "Import" and click the green arrow
6. In the data format options, select "Import Top Producer 7i Contacts"
7. Choose the appropriate option for overwriting/adding new clients (usually Add a new)
8. Click Next and Next again (as we've already got the file to import)
9. Browse for the file saved in step #3 and click the "Import" button
10. Click OK and all the clients from BAS should now be imported into MLXchange.

If you have other programs that can import clients in Top Producer 7i format, this export file should work for you as well. It's really just a simple Comma Seperated Values (CSV) file that can be used to import into many programs.

Tuesday, May 06, 2008

RANWW listings update frequency

With the new MLS system for RANWW, we're able to pull new listings every hour instead of every 6 hours with the previous system. Let us know if you find something that isn't working right!

Monday, May 05, 2008

RANWW - New MLS update

As all the agents of RANWW know by now, the new MLS system becomes permanent May 6th. With this change, BAS will begin to pull data via RETS from MLXchange starting tonight, May 5th. We'll be working hard to maintain data integrity so no appointment history is lost as we pull agents, offices and listings from the new MLS system. Please let us know if you find anything unusual after the switch.